Command Error (301)

What is this error?

The symptoms of this error is that when sending LOCK or ENGINE START commands, you receive messages that “Doors didn’t lock” or “Remote start error”.

Why am I receiving this error?

Your smartphone IS successfully communicating with the DroneMobile system inside your vehicle. However, the DroneMobile module is unable to communicate with your remote start/security system.

How can I resolve this issue?

This error may be caused incorrect firmware installed onto either your DroneMobile module OR your remote start/security system. In order to troubleshoot this issue, you will need to visit your local authorized retailer/installer. We recommend visiting your original place of installation, but all DroneMobile service centers will be able to troubleshoot this issue.

If your local authorized dealer is not able to assist you, or if you need assistance in finding a dealer near you, please submit a ticket.