If you meet one or more of the following qualifications, you may have been affected by the DroneMobile-Midcity issue:
You are receiving this error because there is a known compatibility issue between your DroneMobile hardware and the Midcity Engineering remote starter installed in your vehicle.
Because of this, you will actually be able to start your engine with the DroneMobile app, but neither confirmation nor status will be reported to the app, giving you the impression that the vehicle did not actually start.
Your “Midcity Engineering” remote starter will need to be updated at your place of installation in order to fully resolve this issue. You will need to provide the following information to a Firstech support agent:
Please provide this information to a Firstech support agent, or fill out this online form. You can also contact our client support team at (888)820-3690.