Follow the directions below to find your serial number in order to add your new DroneMobile device to your account.
At your time of installation, your authorized DroneMobile installer should provide you with a Quick-Start card that shows your DroneMobile module’s Serial Number. If you have a DR-3100, DR-3300, or DR-3400 module, you can also find the Serial Number on the label-side of the module (as pictured).
If you did not receive a Quick-Start card from your DroneMobile retailer/installer, please contact them today and request them to provide you your Module’s serial number.
Every DroneMobile Module has a unique Serial Number that it uses to identify and/or authenticate itself on our secure, DroneMobile App Server. When you first create your DroneMobile User Account, a Serial Number is required to forever associate a specific DroneMobile Module with your Username (or E-mail Address). After you’ve created this association, even if someone acquires your DroneMobile serial number they will not be able to use their own e-mail address to control your DroneMobile Module.
If you have lost your DroneMobile Module’s serial number, please do one of the following: